Privacy Policy
Last updated: October 2026
This Privacy Policy explains how TurfReclaim ("we", "us") collects and uses information when you visit turfreclaim.com or submit an enquiry through this website. We handle your data responsibly and only use it for the purposes described below. If you have questions, contact us at info@turfreclaim.com.
Information we collect
When you submit our project consultation form, we collect the information you provide: your name, company, email address, phone number, project location, expected material volume, areas of interest and the details of your enquiry. We use this information solely to respond to your request and to prepare an equipment or plant proposal. Providing this information is voluntary; without it we cannot process your enquiry.
Like most websites, our hosting provider automatically records standard log data, such as IP address, browser type, date and time of access and the pages you visit. This data is used to operate and secure the website and is not combined with your enquiry data for advertising purposes.
How we use your information
- To respond to your enquiry and prepare a proposal
- To operate, maintain and secure this website
- To comply with legal obligations where required
We do not sell your personal information, and we do not use your data for advertising or marketing purposes.
Sharing of information
Your enquiry data is shared only within the partner cooperation behind this platform insofar as this is necessary to answer your request. We use service providers for hosting, database storage and email delivery; these providers process data only on our behalf. We disclose personal information only when required by law.
Data retention & security
We store enquiry data only as long as needed to handle your request and any follow-up, or as long as legal retention periods require. We apply technical and organizational measures to protect your data against unauthorized access, alteration or loss.
Your privacy rights
Depending on your location, you may have the right to request access to the personal data we hold about you, to request its correction or deletion, to restrict or object to its processing, and to receive it in a portable format. If you are a California resident, you have the right to know what personal data we collect and to request its deletion; we do not sell personal information. To exercise any of these rights, contact us at info@turfreclaim.com. We respond to requests within one month.
Children's privacy
This website is directed at business customers and is not intended for children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, contact us and we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page.